About Le Groupe Maurice
Founded more than 25 years ago, Le Groupe Maurice is a recognized leader in senior living in Quebec. The organization stands out through its mission to create human, stimulating and respectful living environments where every resident can thrive.
Behind this vision are engaged teams for whom employee experience and engagement are essential pillars of collective success.
What is your biggest challenge right now?
Like many organizations, we are constantly looking to strengthen engagement across our teams and preserve the richness of our collective knowledge. Communication and collaboration are at the heart of our culture, and we want to make sure every employee feels involved and heard.
What problems were you trying to solve by using Sparkbay?
We wanted a solution that would allow us to easily measure employee engagement and give managers greater autonomy in understanding their results and developing their action plans. We also wanted to be able to survey our teams at key moments in their employee journey and provide spaces where they could share their opinions and contribute to continuous improvement.
How does Sparkbay help you make your job easier?
Sparkbay saves us valuable time. Data is available in real time, allowing us to move quickly from diagnosis to concrete action. The visual dashboards and heatmaps provide a clear and intuitive view, and the platform already highlights strengths and opportunities for improvement, along with concrete recommendations.
What benefits have you gained from using Sparkbay?
The first benefit is time savings, but beyond that, Sparkbay helps us prioritize our employee experience initiatives. We can now make decisions based on reliable data, which gives our internal initiatives greater credibility. And because the platform is simple to use, our managers can act quickly and autonomously.
If you didn't have a tool like Sparkbay, what would you do?
It would be much more difficult to get a clear and timely view of engagement across our teams. Sparkbay allows us to move forward much more efficiently and make informed decisions.
How would you describe Sparkbay to a friend?
It is a simple, visual and user-friendly platform backed by exceptional customer service. The team is flexible, always available, and proposes solutions adapted to our reality.
Is there anything you consider unique about Sparkbay?
The customer service and the team's approach. The Account Director always works in solution mode, and the platform itself fits our reality perfectly: simple, visual and user-friendly.