Honest employee feedback for professional services firms
Professionals and support staff answer anonymously, so partners can see how your practices and offices are doing, never who said what. See which teams are overloaded or not growing, and act before good people leave.
See in action
What partners don't hear
Your firm sells the expertise of its people. Yet the pressure that wears them down is the last thing they raise with a partner.
Billable hours leave no slack
Client deadlines, billable targets and busy seasons stretch the working week. Exhaustion never shows on a timesheet, and few people will admit to a partner that they are close to their limit.
Everyone knows everyone
In a practice group of eight or an office of twelve, people assume a partner could trace their answers. So they stay polite, and the real issues surface the day someone resigns.
Growth decides who stays
Professionals stay where they keep learning and can see a path to the next level. When mentoring slips in a busy year, your most promising people start listening to offers from competitors and clients.
How Sparkbay helps professional services firms
Each practice and office that meets your anonymity minimum gets its own results, in reports a partner can read without an HR specialist.
Results by practice, office and level
See practices and offices side by side on the same drivers, from professional growth to personal wellbeing. Job titles from your HR data let you compare juniors, seniors and support staff.
An AI summary sets out the themes a practice's comments keep returning to, each point with its sources. It appears only for groups with enough commenters.
Hold on to the professionals you trained
Results by years of service show whether people in their first years are learning, have a manager or mentor behind them and see a path to advance.
That view also shows turnover risk by group, rated every week. Where risk climbs, create an action plan: what you commit to, and when each action is due.
A survey your teams can trust
ISO/IEC 27001 certified
An independent certification body audits our information security management system.
Anonymous by design
No result appears for a group below your anonymity minimum, 5 respondents by default. Its answers still count in the larger groups above it.
Privacy laws
Sparkbay complies with Quebec's Act to modernize legislative provisions as regards the protection of personal information (Law 25) and the General Data Protection Regulation (GDPR).
13 languages
Employees answer the survey in their own language.
Frequently asked questions
Can partners see individual answers?
No. Scores and comments are anonymous. A partner reading the results sees groups, never a person, and comments carry no names. You also decide whether team managers can read comments at all.
Are answers anonymous in small offices and practice groups?
Yes. A practice group of four gets no result of its own: a group needs at least as many respondents as your anonymity minimum (5 by default, adjustable for your organization). Their answers still count in the office and firm results.
Can each practice and office see its own results?
Yes, for any practice or office that meets your anonymity minimum. Groups come from your employee data, synced daily if your HR system is on our integrations page, or imported as a CSV file. You decide who sees which results, up to the whole firm.
Can we ask about career growth and mentoring?
Yes. Professional growth is one of the drivers your survey measures: whether people are learning, and whether their manager or a mentor supports their development. Another question asks if they see a path to advance, and you can add your own questions.
How many questions does each survey ask?
As many as you set per survey. Each person gets their own selection, favoring questions they answered least recently. You choose the frequency, launch date and local send hour, so you can plan around your busy seasons.