--- title: "Employee engagement surveys for transportation and logistics | Sparkbay" description: "Survey drivers, dock and warehouse crews and seafarers by text message, kiosk or QR code, and see results by terminal, depot, warehouse and vessel." url: "https://sparkbay.com/en/employee-survey-logistics" language: "en" --- Transportation and logistics # Hear from everyone who keeps freight moving ## Drivers, dock and warehouse crews and seafarers answer by text message, on a shared tablet or with a printed QR code, and the office by email. Results by terminal, depot, warehouse and vessel show where to act, without exposing anyone. [Schedule a demo](https://sparkbay.com/en/request-demo) ![A Sparkbay survey question as employees see it, with a five-point answer scale](https://sparkbay.com/content/images/feature-survey-bg.png) Organizations that survey their teams with Sparkbay The challenge ## Surveys rarely reach the road, the dock or the ship ### Your teams move goods across highways, warehouses, ports and oceans, often far from any office. On the road, on the dock, at sea Drivers, dock workers and seafarers rarely sit at a computer. A survey sent only to work inboxes misses many of them. Many sites, one average Terminals, depots, warehouses and vessels each run their own way. A struggling site can hide behind a reassuring average. Hard to hire, quick to leave Experienced drivers and warehouse staff are hard to replace. Knowing which team is at risk tells you where to act first. Reach everyone ## Every employee can answer Use one channel or combine them, so people with and without a work email can all take part. ### Email A personal link in their inbox. No password to remember. ### Text message A survey link by SMS, opened on their phone. ### Kiosk or QR code A shared tablet on site, or a printed QR code they scan with their phone. They enter their employee number to answer. Results ## How Sparkbay helps transportation and logistics companies ### The full picture to HR, each team's results to the managers you choose. ### See the site behind the average When your employee data records where people work, terminals, depots, warehouses and vessels line up on the same engagement drivers. The heatmap also shows each group's participation and weekly turnover risk. [Learn more](https://sparkbay.com/en/employee-engagement-software) ![Sparkbay heatmap with participation, attrition risk and driver scores for each group](https://sparkbay.com/content/images/feature-heatmap-bg.png) ### Compare the office and the field Head office or the warehouse, the dispatch desk or the fleet: pick any two groups, and Sparkbay shows the engagement drivers and questions where they differ most. ![Two groups compared on one engagement driver and each of its questions](https://sparkbay.com/content/images/feature-compare-bg.png) [Schedule a demo](https://sparkbay.com/en/request-demo) Security and privacy ## A survey your teams can trust ### ISO/IEC 27001 certified An independent certification body audits our information security management system. Your data is hosted in Quebec.Your data is hosted in Canada.Your data is hosted in Europe.Your data is hosted in Canada, or in Europe for European customers. ### Confidential by design No result appears for a group below your anonymity minimum, 5 respondents by default. Its answers still count in the larger groups above it. ### Privacy laws Sparkbay complies with Quebec's Act to modernize legislative provisions as regards the protection of personal information (Law 25). Sparkbay complies with PIPEDA, Canada's federal privacy law. Sparkbay complies with the General Data Protection Regulation (GDPR) and signs a data processing agreement with you. Sparkbay helps you meet the California Consumer Privacy Act (CCPA) and never sells your employees' personal information. ### Everyone can answer Employees answer the survey in their own language. [See how we protect your data](https://sparkbay.com/en/security) ## Frequently asked questions ### How do drivers and warehouse staff without a work email answer? Those with a mobile number on file get a personal link by text message, with no password. Others use a shared tablet at the depot or scan a printed QR code, then enter their employee number. The kiosk link stays valid between surveys, and we can set up one per site. ### Can crews on the road or at sea answer later? Yes. The survey goes out at the local hour you choose and stays open for the whole survey period, not just the day it is sent. People answer when their route or rotation allows, and up to three reminders can follow. ### Does each terminal, depot and vessel get its own results? Yes, when your employee data records where people work. Each terminal, depot, warehouse or vessel that meets your anonymity minimum gets its own results. You decide who sees what: a terminal manager their terminal, a fleet manager their vessels, HR the whole organization. ### Do answers stay confidential in a small crew? Yes. A crew with fewer respondents than your anonymity minimum, 5 by default or the number your organization sets, shows no score and no comments. Its answers still count in the larger groups above it, such as the depot or the region. ### How do results reach dispatchers and site managers? Each manager you give access to gets a dashboard for their teams: results, the questions to work on first with advice, focus groups and action plans. Access can follow your org chart, and you can adjust it. Managers can also get a monthly team report by email. ### Does Sparkbay connect to our HR system? Yes. Sparkbay syncs your employee data every day through a unified connector to [the HR systems on our integrations page](https://sparkbay.com/en/hris-integrations), such as Workday, ADP and SAP SuccessFactors, or directly with BambooHR. You can also import a CSV file. #### What would your drivers tell you if you asked? [Schedule a demo](https://sparkbay.com/en/request-demo)