--- title: "Exit survey insights | Sparkbay" description: "Learn why employees leave without sending an exit survey: Sparkbay compares what leavers said in their last 12 months with the answers of people who stayed." url: "https://sparkbay.com/en/exit-survey-software" language: "en" --- Departures # Understand why employees really leave ## Sparkbay reads what leavers said in your regular surveys during their last 12 months, next to the answers of people who stayed. No exit survey to send or chase. [Schedule a demo](https://sparkbay.com/en/request-demo) ![The strongest predictors of departure, month by month before leaving](https://sparkbay.com/content/images/feature-lifecycle-departure.png) Organizations that survey their teams with Sparkbay Exit surveys ## An exit survey hears people once they have decided to go Few leavers answer it, and those who do have little reason to be candid on their way out. A different approach ## Learn from what leavers said while still employed ### No extra survey, and a comparison an exit survey cannot give you. ### Exit survey - One more survey, sent once the decision is made - Heard only from people already on their way out - Nothing to compare with the people who stayed ### Departure report - Nobody is surveyed after leaving - What leavers said during their last 12 months - Next to the answers of those who stayed How it works ## Runs on the data you already have ### Nothing extra to build, send or schedule. 1. ### Your usual surveys Employees answer them as usual. Nothing changes for them. 2. ### Departures A departure is recorded when someone is deactivated: by HRIS sync, import or by hand. 3. ### Departure report It sets the leavers' last 12 months beside the answers of the people who stayed. Lifecycle ### See when people start to drift The lifecycle report puts the last year before leaving beside the onboarding, growing and established stages, so you see whether people drift in their first months or after years. [See the employee lifecycle report](https://sparkbay.com/en/employee-lifecycle-survey) ![Engagement by tenure](https://sparkbay.com/content/images/feature-lifecycle-overview.png) Turnover risk ### See where the next departures may come from From the same answers, Sparkbay rates the turnover risk of each team and group every week. Groups at risk read High, Very high or Critical on the heatmap. [See how turnover risk works](https://sparkbay.com/en/employee-retention-solution) ![Sparkbay heatmap with participation, attrition risk and driver scores for each group](https://sparkbay.com/content/images/feature-heatmap-bg.png) [Schedule a demo](https://sparkbay.com/en/request-demo) More in the report ## Inside the departure report ### What drove departures Each driver's score before departure, next to the score of active employees. ### Highlighted feedback An AI summary of the comments leavers wrote before they left. It appears only for groups with enough commenters. ### All leavers or one former team Read the report for everyone who left or for one former team. No result shows for a group below your anonymity minimum. Our biggest challenge is retaining employees, especially new hires. Sparkbay analyzes the issues that can lead to departures, while providing insight into the level of employee engagement. ![Dominic Proulx](https://sparkbay.com/content/images/logos/dominic-proulx.jpg) Dominic Proulx Vice President, Human Resources ![Cogir](https://sparkbay.com/content/images/logos/cogir-logo.svg) [Read the case study](https://sparkbay.com/en/culture-blog/case-study-cogir-1013) ## Frequently asked questions ### How is the departure report different from an exit survey? An exit survey asks people once they have decided to leave. The departure report reads what they said in your regular surveys during their last 12 months, next to the answers of people who stayed. Nobody is surveyed after leaving. ### How does Sparkbay reveal why employees leave? It compares the scores leavers gave in their last 12 months with those of active employees, driver by driver. The drivers with the biggest negative gaps point to what pushed people out. ### How does Sparkbay know who left? A departure is recorded when someone is deactivated, whether through your HRIS sync, an import or by hand. ### Who sees the departure report? Your HR administrators, and power users with organization-wide access unless you say otherwise. ### Is the feedback confidential? Yes. Departure results are shown for groups only, never for one person: a group with fewer respondents than your anonymity minimum, 5 by default, shows no result. ### Is Sparkbay compliant with employee data privacy laws? Yes. Sparkbay complies with Quebec's Law 25.Yes. Sparkbay complies with PIPEDA, Canada's federal privacy law.Yes. Sparkbay complies with the GDPR.Yes. Sparkbay helps you meet the California Consumer Privacy Act (CCPA) and never sells your employees' personal information.Yes. Sparkbay complies with the GDPR and processes your employees' data under a data processing agreement. Sparkbay also complies with the GDPR. Employee personal data is pseudonymized, encrypted in transit and at rest, and access is role-based. [Learn more about our security](https://sparkbay.com/en/security) Results appear only for groups of 5 respondents or more, and your organization can set a higher minimum. ISO 27001 certified. [Security and privacy](https://sparkbay.com/en/security) #### What is pushing your people out? [Schedule a demo](https://sparkbay.com/en/request-demo)