Employee pulse survey tool

Get accurate, and frequent employee feedback with Sparkbay's pulse survey software

Engagement is what drives companies. Sparkbay monitors employee engagement, alerts you of any disengagement signs, and helps you improve with data-driven recommendations.

See in action

How our pulse survey tool improves employee engagement

Real-time insight

Sparkbay collects feedback from every employee in your organization.
Unlike traditional surveys, Sparkbay’s pulse surveys take just minutes to complete and deliver data instantly.

Ask the right questions

With its intelligent question assignment, Sparkbay delivers the right question to the right person at the right time. That way, you'll uncover disengagement patterns as soon as they arise.

Make data-driven decision

Making the right decisions is essential to your success.
Sparkbay’s interactive dashboards will give your leaders actionable insights for every employee segment: direct manager, department, office, tenure, title, demography and more.

Act on feedback: close the loop

Collecting employee feedback is only the beginning.
Sparkbay turns your managers into agents of change within their teams, with actionable personnalized recommandations.

Employee pulse surveys FAQ

What is a pulse survey tool?

A pulse survey tool is a type of survey tool that is used to gather quick, frequent, and targeted feedback from employees. These surveys are typically short, easy to complete, and focused on specific topics, such as employee satisfaction, employee morale, or specific aspects of the workplace. Employee pulse surveys are designed to be taken frequently and in real-time, allowing organizations to track changes over time and respond quickly to emerging trends or issues. The results of pulse surveys can be used to inform decision-making, improve processes, and drive continuous improvement.

Why use a pulse survey tool?

There are several reasons why organizations use pulse survey tools, including:

  • Real-time feedback: Pulse surveys allow organizations to gather feedback quickly and regularly, providing a real-time understanding of the sentiment and experiences of employees.
  • Improved engagement and communication: By regularly gathering feedback and responding to it, organizations can demonstrate that they value the opinions and experiences of their employees, improving engagement and communication.
  • Increased insights: By tracking changes in sentiment over time, pulse surveys can provide valuable insights into trends and emerging issues, allowing organizations to make data-driven decisions.
  • Better decision-making: The results of pulse surveys can inform decision-making and help organizations prioritize actions to improve outcomes and increase satisfaction.
  • Cost-effective: Compared to traditional annual surveys, pulse surveys are typically less resource-intensive and more cost-effective, making them a practical solution for organizations looking to gather regular feedback.

In summary, pulse surveys provide organizations with an efficient and effective way to gather real-time feedback and improve decision-making, engagement, and communication with employees.

What are the key features of an employee pulse survey tool?

The key features of a pulse survey tool typically include:

  • Ease of use: A good pulse survey tool should be user-friendly and easy to use, allowing survey administrators to create and distribute surveys quickly and efficiently.
  • Customization: The ability to customize the survey questions, format, and branding to meet the specific needs of an organization.
  • Real-time reporting: The ability to generate real-time reports and visualizations of survey results, allowing organizations to track trends and respond quickly to emerging issues.
  • Data security: Measures to ensure the privacy and security of survey participants and their responses, such as encryption, secure data storage, and user authentication.
  • Multi-channel distribution: The ability to distribute surveys via multiple channels, such as email, SMS, web links, or kiosk.
  • Integration with other tools: Integration with other tools, such as HRIS.
  • Automated notifications: The ability to receive automated notifications when survey results are available.
  • Responsive design: A responsive design that allows surveys to be taken on multiple devices, including desktop computers, laptops, tablets, and smartphones.

In summary, a good pulse survey tool should provide a user-friendly, customizable, and secure platform for gathering and analyzing real-time feedback from employees.

What is an employee pulse survey?

A pulse survey is a short and regular set of questions sent to employees to provide useful information on employee satisfaction and engagement. As the term “pulse” suggests, a pulse survey is carried out to continuously gain employees' views on their work experience and identify issues they're having right now. Compared to traditional surveys, pulse surveys provide managers and leaders with more accurate, real-time insights, and allow them to track engagement trends over time.It is done by asking fewer questions more frequently, which prevents biased answers and straightlining.

How do you create a pulse survey?

When creating a Pulse Survey, the first step is to determine what you intend to measure.Sparkbay's Pulse Surveys measure things like job satisfaction, manager-employee relationships, peer relationships, happiness, wellness, and other metrics related to employee engagement. By asking the right employee engagement questions, you'll be able to get the information you need.

How to encourage participation in the pulse survey?

Employees are more likely to participate when they know what the survey is about and feel safe answering it.In order to encourage participation in the survey, it is helpful to explain how the results will be used and that the survey is anonymous.In addition, employees will be more invested if they see that survey results are translated into action.Reports should be shared with them, survey results should be transparent, and challenges should be addressed with them.

Are pulse surveys confidential?

In order to drive real change, you need to know how people feel.However, employees will not provide honest feedback unless they feel comfortable doing so. Results of Pulse Surveys should reflect team sentiment rather than individual responses. Sparkbay's Pulse Survey reports do not display individual responses, only aggregated results. All of this is to ensure that employees can give their most honest feedback, so that reports reflect their real feelings, and can be discussed and shared without anyone feeling singled out.

What is a good employee survey response rate?

A 100% participation rate is not desirable, since it often indicates coercion(e.g.including survey participation in a performance review). This can lead to satisficing or straightlining which compromises the integrity of your data. You should aim for 75-85% participation in small companies (under 100 employees). At Sparkbay, we usually recommend an 80% rate as a good minimum target. In larger companies we can scale our expectations down – with 500 employees you can see where you stand with a 70% participation rate, so 70-80% is a good target. Companies of 1,000+ can probably aim for a survey participation rate of around 65%.

How many questions should be in a Pulse survey?

If a pulse survey is short and sweet and can be distributed several times per year, how long should each pulse survey be? This depends on the cadence(how often you’re distributing it. As a rule of thumb, you can use the numbers below and adjust based on your organization’s needs:

  • Bi-weekly pulse survey: 5 questions per survey
  • Monthly pulse survey: 10 questions per survey
  • Quarterly pulse survey: 15 questions per survey

What is the ideal pulse survey frequency?

Pulse surveys are nice, short, and sweet, so it’s hard to figure out how often you should use them.On the one hand, you want to use them often enough to capture trend data.On the other hand, you don’t want to overwhelm your teams with so many pulse surveys that they stop doing them. Take the following factors into consideration when deciding how often to distribute your pulse surveys.

  • How frequently the metrics you are measuring are likely to fluctuate
  • How fast you can absorb and analyze results
  • How fast you can implement action plans
  • How often are other organizational metrics reported?

Are pulse surveys anonymous?

Yes.By maintaining anonymity, employees can share their honest feelings with confidence.Sparkbay's Pulse Survey reports do not display individual answers; only aggregated results are displayed. For managers to see the results of a team, at least five employees need to have completed a survey.