--- title: "Employee Retention Software | Sparkbay" description: "Sparkbay rates the turnover risk of each team and group every week and shows what weighed on the people who left, so you can act before more people go." url: "https://sparkbay.com/en/employee-retention-solution" language: "en" --- Employee retention # Spot turnover risk early, team by team ## Every week, Sparkbay rates the turnover risk of each team and group from their survey answers. The departure report shows what weighed on the people who already left. [Schedule a demo](https://sparkbay.com/en/request-demo) ![Sparkbay heatmap with participation, attrition risk and driver scores for each group](https://sparkbay.com/content/images/feature-heatmap-bg.png) Organizations that survey their teams with Sparkbay Before the resignation ## By the time someone resigns, the reasons are months old An exit interview comes after the decision. The signs showed earlier, in how the team answered its surveys: scores slipping, fewer people taking part. How it works ## Find the risk, learn the reasons, act ### All from the surveys your teams already answer. 1 · Turnover risk ### Know which groups to check on first It is read from the team's recent answers, how they are trending, participation and tenure, and shown only for the team as a whole. The heatmap shows it for every group it compares, such as tenure, department or site. In this example, people in their first two years read Very high. ![Heatmap by tenure, with the turnover risk of each group](https://sparkbay.com/content/images/feature-heatmap-tenure.png) 2 · Departure report ### Learn what weighed on the people who left The departure report sets what leavers said in their last 12 months beside the answers of people who stayed. It shows which drivers mattered most and which scores fell in the months before they left. [How the departure report works](https://sparkbay.com/en/exit-survey-software) ![The strongest predictors of departure, month by month before leaving](https://sparkbay.com/content/images/feature-lifecycle-departure.png) 3 · Act ### Start with what the team can change Each team's results list up to three top improvement opportunities, with advice on what to try. A manager can turn them into an action plan with due dates. [See how action plans work](https://sparkbay.com/en/employee-engagement-action-plan) ![Top improvement opportunities for one team: three questions with their impact, score and benchmark](https://sparkbay.com/content/images/feature-improve-bg.png) [Schedule a demo](https://sparkbay.com/en/request-demo) Turnover risk ## A weekly signal, for groups only ### Every week Risk is rated again each week from the latest answers. ### In the monthly report The monthly report email lists the groups whose turnover risk is elevated. ### Groups, never one person Risk shows for teams and groups of at least 5 people. No screen shows one person's risk. Sparkbay helped us identify the issues leading to departure in two departments and **reduce turnover by 10%** in these departments. Ann Speak Director of Human Resources at ![NARS](https://sparkbay.com/content/images/logos/nars-logo.png) **20%** higher engagement score in its first year with Sparkbay NARS [Read the case study](https://sparkbay.com/en/culture-blog/case-study-nars-1001) ## Frequently asked questions ### What is employee retention software? Employee retention software helps you understand why employees leave and see where it may happen next. Sparkbay analyzes survey answers and departures to help you reduce turnover. ### How does Sparkbay predict employee turnover? Every week, Sparkbay compares recent answers, participation and tenure with what came before past departures, and rates the turnover risk of each team and group. ### Is turnover risk shown by group or by person? By group. Your organization sees the turnover risk of teams and groups of at least 5 people. No screen shows the risk of one person. ### What can we do when a team's risk is high? Start with the team's top improvement opportunities: up to three questions where it has the most room to grow, each with advice on what to try. A manager can then turn what the team agrees on into an action plan with due dates. ### Is Sparkbay compliant with employee data privacy laws? Yes. Sparkbay complies with Quebec's Law 25.Yes. Sparkbay complies with PIPEDA, Canada's federal privacy law.Yes. Sparkbay complies with the GDPR.Yes. Sparkbay helps you meet the California Consumer Privacy Act (CCPA) and never sells your employees' personal information.Yes. Sparkbay complies with the GDPR and processes your employees' data under a data processing agreement. Sparkbay also complies with the GDPR. Employee personal data is pseudonymized, encrypted in transit and at rest, and access is role-based. [Learn more about our security](https://sparkbay.com/en/security) Results appear only for groups of 5 respondents or more, and your organization can set a higher minimum. ISO 27001 certified. [Security and privacy](https://sparkbay.com/en/security) #### Where is turnover building in your organization? [Schedule a demo](https://sparkbay.com/en/request-demo)