Manufacturing teams, heard on every shift

A QR code at the time clock, a kiosk in the break room, a text on their phone: operators answer where they already are, in their own language. With access to their crew's results, a supervisor can act where problems start: on the line.

See in action
Sparkbay dashboard with the engagement score, its trend, the eNPS split and turnover risk

Problems show up on the line first

The people who spot them are often the last to be asked.

No email, no desk

Most operators have no work email and no computer. Survey by email, and your results describe the office, not the plant.

Shifts, plants and languages

Your plants run days, nights and weekends, often with crews who speak different languages. A survey has to fit into a break and read clearly in every language.

New hires who leave early

Many new hires leave within their first months. Supervisors are busy keeping production running and rarely have time to find out why.

How Sparkbay helps manufacturers

Sparkbay narrows down what needs fixing: which plant, which team, which question.

See where engagement is slipping

Every plant and team, and every shift you track, is scored on the same engagement drivers in the heatmap, beside participation and weekly turnover risk.

Overtime, equipment, safety: an AI summary sorts what people wrote into themes, each point citing the comments behind it. It appears only for groups with enough commenters.

Sparkbay heatmap with participation, attrition risk and driver scores for each group

Hear new hires early, fix what crews raise

HR sees how new hires settle in, without an extra survey: the onboarding questions come once, inside a survey they receive in their first three months.

A supervisor can treat the team's lowest scores like a quality issue: up to three questions, advice on each, and an action plan with due dates.

Top improvement opportunities with impact, score, benchmark and advice on how to improve

Every employee can answer

Use one channel or combine them, so people with and without a work email can all take part.

Email

A personal link in their inbox. No password to remember.

Text message

A survey link by SMS, opened on their phone.

Kiosk or QR code

A shared tablet on site, or a printed QR code they scan with their phone. They enter their employee number to answer.

We needed a quick and easy way to collect team members' feedback around the world (28 countries). Sparkbay allows us to quickly understand the bigger picture and target where to work on to have the most impact.

Yvan Pelletier
Senior Vice-President, Organizational Development

Case studies

From our blog

A survey your teams can trust

ISO/IEC 27001 certified

An independent certification body audits our information security management system.

Anonymous by design

No result appears for a group below your anonymity minimum, 5 respondents by default. Its answers still count in the larger groups above it.

Privacy laws

Sparkbay complies with Quebec's Act to modernize legislative provisions as regards the protection of personal information (Law 25) and the General Data Protection Regulation (GDPR).

13 languages

Employees answer the survey in their own language.

See how we protect your data

Frequently asked questions

How do production workers without a work email answer?

At a kiosk (a shared tablet in the break room) or on their phone, by scanning a printed QR code. Either way, they enter their employee number to answer. Workers whose mobile number is on file can also receive their survey link by text message.

Can we see results by plant and by shift?

Yes. Results follow the groups in your employee data, such as plant, department, team or manager. Shift becomes a group when your CSV file includes it, or when we add a shift question to your survey. Each person's answer is saved to their profile.

Are answers anonymous in small teams?

Yes. Sparkbay shows no scores or comments for a group below your anonymity minimum, 5 respondents by default, and your organization can set its own. That group's answers still count in the larger groups above it, such as the department or the plant.

Which languages can employees answer in?

Employees can answer in 13 languages: English, French (Canada and France), Spanish, Portuguese (Portugal and Brazil), Italian, German, Dutch, Hindi, Thai, Chinese and Japanese.

Does Sparkbay connect to our HR system?

Yes. Sparkbay syncs your employee data every day through a unified connector to the HR systems on our integrations page, such as Workday, ADP and SAP SuccessFactors, or directly with BambooHR. You can also import a CSV file.

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