Building a strategy that reflects the diversity of GHT’s employees
GHT views diversity as both a strength and an opportunity. The company’s ambition is to look beyond pure demographics and truly understand the depth of backgrounds and experiences the people contribute.
Sparkbay helped GHT while they were navigating the next steps toward a more diverse, inclusive and equitable organization. Sparkbay provides GHT with real-time optics into the employee experience, engagement and inclusion.
Understanding the experiences of different identity groups through data
When GHT began to formally focus on diversity and inclusion efforts, they knew they needed a way to quantify inclusion. The company wanted to gather baseline data on how different groups of people experience inclusion at GHT.
Having these data points is critical to not only identify where they’re starting from on their D&I journey, but also so that they can continue to monitor and measure their progress.
They wanted to understand how their D&I strategy was landing among employees and identify any aspects of it that could shift direction for greater impact.
GHT wanted to drill deeper and assess the employee experience across different demographics. Through the survey, they could understand where the strengths and gaps lie in terms of a sense of belonging and having a voice in the company.
Cultivating a culture of belonging where every employee can thrive
Using Sparkbay, GHT can foster an ongoing dialogue with their employees — and because they are anonymous, it means that they feel psychologically safe in sharing their opinions.
Looking deeper into the results, GHT was able to identify groups with the lowest sense of inclusion and create strategies to target and improve their overall experience at the company. To do that, GHT is driving team-specific solutions with executive involvement.
Using the inclusion survey, GHT was able to pinpoint groups within the company that felt particularly excluded, so the company can target the inclusion side of the diversity and inclusion strategy toward those groups.
As a business, GHT is extremely data-driven. Sparkbay enabled the company to measure the impact of the work they are doing to improve employee experience across all employee groups, using a scientific background and questions validated by a people scientist.
Team-specific solutions for increasing inclusion
Following the inclusion survey, GHT and their Sparkbay success partner reviewed the results for their groups on a one-on-one basis. The heatmaps provided an enlightening visual for many teams.
GHT focused their action plan on initiatives that they believed could move the needle on the issues that the survey results called out.
Building diverse teams
GHT is committed to diversity and driving decisions with data. They’ve set hiring targets, and each member of their executive leadership team has built those into their organization’s annual goals. GHT plans to track progress on their initiatives. The company is setting goals for diversity and inclusion against survey data, and company leaders are setting their own goals for improvement.