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Measure and improve your eNPS
Your employee Net Promoter Score (eNPS) shows how likely your people are to recommend your organization as a place to work. Sparkbay measures eNPS continuously and shows you what drives it.
How Sparkbay helps you track eNPS
Continuous eNPS tracking
Sparkbay asks the eNPS question on a regular cadence and tracks your score over time, so you see trends instead of a single annual number.
Understand what drives your score
Sparkbay links your eNPS to the underlying engagement drivers, so you know exactly what to improve to move the score.
Benchmark and segment
Compare eNPS across teams, departments and tenure, and against benchmarks, to see where loyalty is strongest and weakest.
Turn promoters into advocates
Track trends
Follow your eNPS over time and see the impact of the actions you take.
Segment everything
Break down promoters, passives and detractors by team, manager and tenure.
Act with confidence
Get recommended actions focused on the drivers that move your score the most.
