El éxito del empleado es responsabilidad de todos

Creemos que una experiencia exitosa con nuestra plataforma comienza con un proceso de implementación sin problemas junto con soporte continuo durante todo el recorrido con Sparkbay.

Cada cliente de Sparkbay tiene acceso a nuestro equipo de éxito del cliente que ha ayudado a organizaciones de todo el mundo a crear un programa de engagement que adoran.

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Programa de éxito de Sparkbay

Con el Programa de Éxito de Sparkbay, tu gerente de éxito dedicado se asegurará de que comiences a usar Sparkbay en poco tiempo.

Esto es lo que puede esperar:

  • Una guía práctica completa de la funcionalidad de Sparkbay

  • Perspectiva sobre las mejores prácticas que hemos desarrollado a partir de millones de comentarios únicos recolectados

  • Tiempo dedicado de su gerente de éxito del cliente

  • Webinarios virtuales en vivo centrados en estrategias de adopción y mejores prácticas

  • Incluso te ayudaremos a crear e implementar tu primer plan de acción

Reunión de inicio

2 semanas antes del lanzamiento

Quién debe asistir

  • Equipo de RRHH

Qué se discutirá

  • Metas y métricas de éxito

  • Hitos a alcanzar

  • Personaliza la experiencia de informes

Cuál será el resultado

  • Ambos terminamos la llamada con una medida clara de éxito

Webinar para gerentes

1 semana antes del lanzamiento

Quién debe asistir

  • Equipo de RRHH

  • Alta dirección

  • Gerentes

Qué se discutirá

  • Revisar la funcionalidad para managers centrada en el tablero y reportes

  • Mejores prácticas sobre cómo los gerentes integrarán Sparkbay en sus flujos de trabajo existentes

Cuál será el resultado

  • Tendrás una comprensión general de la plataforma y cómo ayudará a los gerentes a tener conversaciones de calidad con su equipo

Revisar resultados iniciales

4 semanas después del lanzamiento

Quién debe asistir

  • Equipo de RRHH

  • Alta dirección

Qué se discutirá

  • Revisar resultados para descubrir oportunidades de mejora

  • Guía sobre comunicaciones y gestión del cambio

  • Revisar cualquier pregunta pendiente sobre producto o estrategia

Cuál será el resultado

  • Te sentirás seguro entendiendo dónde actuar y diseñar tu primer plan de acción

Chequeo de éxito

Cada 3 meses

Quién debe asistir

  • Equipo de RRHH

Qué se discutirá

  • Revisitar objetivos comerciales y discutir la participación de los empleados

  • Asesoramiento sobre planes de acción y mejores prácticas

  • Demos personales de nuevas funciones, funcionalidades y mejores prácticas

  • Sesiones de lluvia de ideas sobre nuevas ideas para tu programa de gestión de personas

Cuál será el resultado

  • Sabrás qué acciones implementar para asegurar el éxito y la adopción masiva

  • Tu gerente de éxito creará presentaciones ejecutivas de alto nivel para ayudarte a reforzar tu posición como un verdadero socio del liderazgo senior

Sparkbay brinda a los gerentes las herramientas para entender dónde necesitan mejorar y tener conversaciones de calidad con su equipo.

Aubert Prevost
Presidente

Historias de éxito:

How flatexDEGIRO aligns culture in a fast-growing organization using Sparkbay

For more than 15 years, they have provided clients with a full-service and full-product approach to allow them to take ownership of their financial wealth — self-directed. flatexDEGIRO’s technological edge has allowed them to provide a first-class investment experience to clients, whether they are a saver, an investor or an active trader. Today, they are proud to have become the leading online broker in Europe. More than two million clients in 18 countries trust their services.

How mdf commerce retains employees with Sparkbay

Mdf commerce makes commerce fluid by providing a wide range of software-as-a-service (SaaS) solutions that optimize and accelerate business interactions between buyers and sellers. Their platforms and services empower businesses around the world, enabling them to generate billions of dollars in transactions annually. Their e-procurement, e-commerce and marketplace solutions are supported by a strong and dedicated team of over 800 employees based in Canada, the United States, Denmark, Ukraine and China.

How Premier Tech is improving team members' experience in 28 countries

Premier Tech (PT) is a unique, global team driven by a common passion to make a difference in the lives of people, businesses and communities, and has been since 1923. What sets them apart is the passion of their 5,200 team members in 28 countries and their Technologies that come together to bring to life solutions that help feed, protect and improve our planet.

Better understand HR issues: Sparkbay, a platform that helps Cogir

Founded in 1995, Cogir Immobilier has nearly 8,000 employees who are passionate about real estate. Motivated by their constant desire to give meaning to real estate, they seek to humanize, create and surpass themselves in order to design pleasant, functional living environments that reflect the people who occupy them. Their team manages over 345 properties in Canada and the United States. They manage 5 million square feet of commercial real estate and 40,000 housing units, including more than 110 private seniors' residences. The Cogir Foundation supports projects and causes grouped under four main themes: youth, seniors, cultural diversity and the environment

How Koeppel uses Sparkbay to understand the challenges of its teams

Koeppel Companies is the master franchisee for FIVE GUYS Burgers and Fries for Eastern Canada, with 13 locations and entering a significant growth period in 4 provinces, with the support team based in Montreal.The values behind our success stems from the connections with people on a human level.

How NARS reduced turnover by 10% with Sparkbay

North American Risk Services, Inc. (NARS) is a premier third-party claims administrator that is dedicated to producing the best possible results for their clients. NARS handles claims for insurers, brokerages, managing general agencies, captives, reinsurers, liquidation bureaus, self-insured funds and public entities. Through efficient claims adjustment, NARS makes their customers whole again.

How Spectra Premium improves its employer brand with Sparkbay

Spectra Premium Mobility Solutions designs, manufactures and markets technologies that support sustainable mobility. They focus on the development and commercialization of heat transfer, engine management and underbody products for automotive and commercial vehicle applications. Spectra Premium leverages its unique North American manufacturing capability, supported by their superior design engineering, to enhance their product offering to aftermarket and original equipment customers.

How Exegy® used a data-driven approach to improve engagement with Sparkbay

Exegy Has Helped The World’s Largest Banks And Brokers Stay On The Cutting Edge Of High-Speed Trading. Exegy is a global provider of resilient, low-latency solutions for normalized market data, connectivity, and historical, predictive, and real-time trading signals for financial firms. Exegy combines the technological innovation of 130+ patents with intensive field-testing to create products and services that stand up to the real-world needs of banks, exchanges, market makers, proprietary traders, asset managers, and agency brokers.

How Tokio Marine successfully transitioned to remote work with Sparkbay

Based in Singapore, Tokio Marine Asia (TM Asia) is an established regional headquarters and intermediate holding company, located at the Tokio Marine Centre in Singapore. Their organization oversees 8 P&C Insurance companies and 5 Life Insurance companies in 8 countries, which employs over 5,000 people across the region.

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