Cities, ministries, public agencies and Crown corporations have requirements most survey platforms do not meet: data residency, Law 25 compliance, French-language service, and verifiable public-sector references. Sparkbay has been used by Quebec and Canadian public organizations for years.
Public-sector organizations using Sparkbay
- Cities: Montreal, Lévis, Gatineau
- Government: RAMQ (Quebec health insurance board), Canada Revenue Agency
- Crown corporations: Loto-Québec, Place des Arts
- Parapublic: Dessercom (emergency medical services)
Read the Dessercom case study (parapublic emergency medical services, 1,000+ employees).
Procurement compliance fact table
| Data residency | Hosted in Quebec (Canada) for Canadian clients; in Europe (EU) for European clients |
| Law 25 (Quebec) | Compliant — minimization, anonymity threshold, encryption, right to deletion |
| GDPR (EU) | Compliant, with a designated representative in France (Paris) |
| Languages | Fully bilingual French/English interface (13 languages in total) |
| Company | Quebec company, headquartered in Montreal |
| Security | Pseudonymization, encryption in transit and at rest, role-based access |
| HRIS integrations | SAP SuccessFactors, ADP, Dayforce, Workday, UKG Pro, BambooHR, Okta and more |
See also: Law 25 compliance for employee surveys, security, GDPR.
Frequently asked questions
Which cities and public agencies use Sparkbay?
The cities of Montreal, Lévis and Gatineau, the RAMQ, the Canada Revenue Agency, Loto-Québec and Place des Arts use Sparkbay for their employee surveys.
Does Sparkbay meet public-sector data residency requirements?
Yes. For Quebec and Canadian organizations, data is hosted in Quebec (Canada), which meets data sovereignty requirements and simplifies the assessment required by section 17 of Law 25.
Is the platform available in French?
Yes. The interface, surveys and reports are fully available in French (and English), meeting the language obligations of Quebec public bodies.