Sparkbay asks the eNPS question on a regular cadence and tracks your score over time, so you see trends instead of a single annual number.
Sparkbay links your eNPS to the underlying engagement drivers, so you know exactly what to improve to move the score.
Compare eNPS across teams, departments and tenure, and against benchmarks, to see where loyalty is strongest and weakest.
Follow your eNPS over time and see the impact of the actions you take.
Break down promoters, passives and detractors by team, manager and tenure.
Get recommended actions focused on the drivers that move your score the most.
Sparkbay helpt ons snel verbeterkansen te detecteren door data van groepen met verschillende realiteiten te analyseren. Zonder een tool als Sparkbay zou het erg moeilijk zijn geweest deze elementen te identificeren.