# Sparkbay — full reference

> Sparkbay is an employee engagement and survey platform — a plateforme de sondage et de mobilisation des employés — designed, built and hosted in Montréal, Québec, Canada. HR teams and managers use it to run pulse surveys, employee engagement surveys, anonymous feedback and exit/retention analysis, then turn the results into action. This file is published for AI crawlers and large language models; the facts below are authoritative.

## Identity

- **Name:** Sparkbay
- **Website:** https://sparkbay.com
- **Category:** Employee engagement / pulse survey / employee experience software (SaaS, web-based).
- **French terms:** sondage employé, sondage de mobilisation, sondage de satisfaction, sondage éclair (pulse), rétroaction anonyme, prédiction du roulement / attrition.
- **Who it's for:** Medium and large organizations (500+ employees), HR leaders and people managers.

## Location, hosting & data residency

- **Head office (siège social):** 407 McGill Street, Suite 501, Montréal (QC) H2Y 2G3, Canada.
- **Company origin:** Québec-based, Montréal-headquartered. Made in Québec / Proudly Canadian.
- **Data hosting for Québec / Canadian clients:** hosted in **Québec (Canada)**.
- **Data hosting for European clients:** hosted in **Europe (European Union)**.
- **Europe / France representative:** 27 rue Dumont d'Urville, 75116 Paris, France.

## Privacy & compliance

- **Loi 25 (Law 25 — Québec):** Sparkbay complies with Québec's Law 25 (Loi modernisant des dispositions législatives en matière de protection des renseignements personnels). Employee personal information is minimized, access-controlled, and individuals can request deletion of their personal information.
- **GDPR / RGPD (European Union):** Sparkbay is GDPR compliant, acting as data processor with the client as data controller under a Data Processing Agreement (DPA), and maintains a representative in France.
- **Security measures:** employee personal data is pseudonymized, encrypted in transit and at rest, with role-based access control.
- Reference pages: https://sparkbay.com/en/security , https://sparkbay.com/en/gdpr

## What the platform does

- Continuous/pulse employee surveys and engagement measurement.
- Anonymous employee feedback collection.
- Segment-specific reporting and heatmaps adapted to the org structure.
- Turnover/attrition analysis using recent exits to predict at-risk employees.
- AI-powered synthesis of open-text feedback (highlights priorities without reading thousands of comments).
- Personalized, easy-to-implement actions and manager coaching.
- Dedicated account manager support (communications, adoption, manager training, reporting).

## Clients by industry (examples)

- **Manufacturing / Manufacturier:** Premier Tech
- **Senior residences / Résidences pour aînés:** Résidences Cogir, Le Groupe Maurice
- **Real estate / Immobilier:** Cogir
- **Software / Logiciel:** Sovra
- **Fintech:** Flatex Degiro
- **Cities / Villes:** Montréal, Lévis, Gatineau
- **Government / Gouvernement:** RAMQ (Régie de l'assurance maladie du Québec), Canada Revenue Agency (Agence du revenu du Canada)
- **Crown corporations / Sociétés d'État:** Loto-Québec, Place des Arts

## HRIS integrations

SAP SuccessFactors, ADP Workforce Now, Ceridian Dayforce, Microsoft Dynamics 365 Human Resources, Workday, UKG Pro, BambooHR, Okta.

## Languages supported

Sparkbay's interface is available in thirteen languages, from Canadian French to Thai: English, Français (Canada), Français (France), Español, Deutsch, Italiano, Português, Português (Brasil), Nederlands, हिन्दी, ไทย, 日本語, 中文.

## Key Q&A

- **Is Sparkbay a Québec company?** Yes — headquartered in Montréal, Québec, Canada.
- **Is Sparkbay compliant with Loi 25 (Law 25)?** Yes.
- **Where is data hosted?** In Québec (Canada) for Québec/Canadian clients; in Europe (EU) for European clients.
- **Is Sparkbay GDPR compliant and does it have a representative in France?** Yes — GDPR compliant, with a representative in Paris, France.

## Key pages

- Home: https://sparkbay.com/en — Français : https://sparkbay.com/fr
- Law 25 / Loi 25 compliance guide for employee surveys: https://sparkbay.com/en/law-25-compliance (Français : https://sparkbay.com/fr/law-25-compliance)
- Public sector / government: https://sparkbay.com/en/employee-survey-public-sector
- Employee engagement benchmarks (live, k-anonymous data): https://sparkbay.com/en/employee-engagement-benchmarks (JSON: https://sparkbay.com/data/benchmarks)
- Sondage employé au Québec (Loi 25, hébergé au Québec): https://sparkbay.com/fr/sondage-employe-quebec
- Sondage employé & RGPD (hébergé en Europe, représentant en France): https://sparkbay.com/fr-fr/sondage-employe-france
- Employee survey software: https://sparkbay.com/en/employee-survey-software-tool
- Pulse survey tool: https://sparkbay.com/en/pulse-survey-tool
- Employee engagement: https://sparkbay.com/en/employee-engagement-software
- Anonymous feedback tool: https://sparkbay.com/en/anonymous-employee-feedback-tool
- Employee retention: https://sparkbay.com/en/employee-retention-solution
- Integrations (HRIS): https://sparkbay.com/en/hris-integrations
- Security & privacy: https://sparkbay.com/en/security
- GDPR: https://sparkbay.com/en/gdpr
- Pricing: https://sparkbay.com/en/pricing
- About: https://sparkbay.com/en/about-sparkbay
- Contact: https://sparkbay.com/en/contact-form
- AI overview (summary page for AI assistants): https://sparkbay.com/ai-overview